Meet Zuma, Your Multifamily
AI Teammate

At Zuma, we're revolutionizing the rental experience by reimagining property management operations.
From discovery to move-out, and everywhere in between we're not just automating processes—
we're redefining them, setting a new standard for management efficiency and resident satisfaction.

Book a Demo

Meet Kelsey, the AI that adapts to your business

Explore the capabilities that set Kelsey apart

Your Brand, Kelsey's Voice
Kelsey captures and qualifies leads 24/7, ensuring your brand’s unique voice shines through, even when your team is off the clock.
Your Business, Your Rules
Train Kelsey to follow workflows, not the other way around. No more clunky workarounds or being stuck with out-of-the-box solutions.
No More AI Frustrations
Tired of chatbots that get stuck? Zuma's human team seamlessly takes over complex conversations, so your leasing team doesn't have to.

Where does AI leasing work

Zuma is tailored to meet the unique needs of every market segment, from luxury class A communities to affordable housing communities.  

Class A
Class B
Class C
Affordable
Class A
Trust Kelsey to provide a highly personalized experience and handles specific renter requests while selling the community luxury amenities, catering to the high expectations of Class A tenants. Kelsey can effortlessly discuss specific floorplans to find the perfect unit for a high-value resident.
🗣️ Responds to ILS notes addressing questions and concerns
🧠 Knowledgeable of community, floorplan, and unit amenities
🖼️  Share media assets like floorplan images etc.
Class B
Allow Kelsey to handle a large volume of inquiries, provide quick responses to common questions, and automate follow-up emails/SMS to encourage prospects to come tour the community.  Kelsey automatically works the prospects inside the CRM and fills out guest card details as she leads more about the prospect.
📞 Responds to prospects that call in immediately to engage and qualify the prospect
🧠 Adept at selling the most up to date move-in specials
📅 Able to coordinate booking in-person, virtual, and self-guided tours seamlessly
Class C
Kelsey can highlight cost-effective options, promote units that fit within tight budgets, and describe the specific rental applicant requirements. Kelsey also knows 200+  languages and defaults to SMS, ensuring accessibility.
🗣️ Fluent in conversing in over 200+ languages
📑 Abides by Fair Housing Laws while navigating applicant policy questions
🚫 Doesn’t get tripped up by spelling mistakes or slang
Affordable
Kelsey can quickly and accurately assess applicant eligibility based on income and other criteria, reducing the administrative burden on property managers and ensuring compliance with regulations. Kelsey also knows 200+  languages and defaults to SMS, ensuring accessibility.
✅  Ensures quality traffic as prospects are qualified based on occupancy & income
🧠 Adept at navigating Fair Housing Laws and discussing various voucher programs.

Explore the benefits

What are the benefits of having an AI operations platform? 

Tired of managing multiple tools that don’t talk to each other? We have a platform of products that work together to elevate the renter experience.

Zuma ensures you never drop the ball.

Personalized omnichannel conversations with immediate responses 24/7
Never miss another prospect, tour, lease, or renewal
Increased operational visibility & monitoring to proactively spot issues
Zuma, Your
AI Teammate

We're revolutionizing the rental experience by reimagining property management operations

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